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11/20/2018
Follow the steps outlined in this tool to help your agency get a jump start on digital advertising and improve where your agency ranks in online search results.
10/18/2018
Use this checklist to ensure the print documentation and handout materials you provide to clients will be easy to understand.
09/19/2018
Use the checklist to help your agency outline company policies around anti-harassment.
08/20/2018
Agencies in states that aren’t expected to meet the initial Jan. 1, 2019, deadline for implementation of electronic visit verification (EVV) may want to reach out to state officials to ask for a delay.
07/18/2018
Consider surveying your agency’s aides so you can identify employees’ needs.
06/20/2018
Use this tool to determine whether your state has selected an electronic visit verification (EVV) model, and if so, which one.
05/21/2018
Use this sample description as a starting point when initiating conversations about establishing a personal care attendant certification course at your local college.
04/17/2018
by: IRS
Agencies that identify they have misclassified workers may want to consider participating in the IRS’ voluntary classification settlement program. Review the following Q&As to better understand the program.
03/19/2018
Use this tool to determine which clients would be most in need of assistance in the event of an emergency such as a natural disaster.
02/22/2018
Use this fact sheet to help caregivers and agency staff make a better recommendation to clients for getting the flu vaccine.

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